onetake ProRefund policy
Last updated 4 October 2026.
Changed your mind within 14 days? Write to us and you get all your money back — no reason needed. The licence ends with the refund.
onetake Pro is sold through Creem, our reseller and Merchant of Record. This policy is part of the product terms Creem applies to your order.
14 days, any reason
If you ask within 14 days of your purchase, you get a full refund of what you paid, including taxes. You don’t have to give a reason, and you don’t have to prove the software failed.
How to ask
Reply to your order receipt, or write to rosseneric89@gmail.com from the email address you bought with and include your order number. We confirm by email, usually within two working days.
How the money comes back
Creem returns the payment to the card or account you paid with. Your bank decides how long it takes to show — usually 5 to 10 working days.
After a refund
A refunded purchase carries no licence. Delete your copy of onetake Pro, and don’t use films made with it commercially. Download links for the refunded order stop working.
After 14 days
We don’t refund after 14 days, except when something went wrong on our side: you were charged twice, or your download never arrived and we couldn’t fix it. Those are always refunded in full.
Please write before a chargeback
If something is wrong, email us first. A refund is faster for you than a card dispute, and a dispute costs both sides fees.
Your legal rights
This policy gives you more than the law requires in most countries. It doesn’t take away any right you have as a consumer where you live.